Position Summary:
The Quality Assurance Coordinator (QAC) reports to the Program Manager of Mental Health Services and ensures the Mental Health Program’s compliance with clinical standards established by Los Angeles County – Department of Mental Health (LAC-DMH). This position monitors quality assurance and compliance with LAC-DMH regulations and ensures that the Mental Health Program is audit-ready. This position oversees the program’s billing operations providing direct supervision of the program IS Coordinator.
Essential Job Functions:
- Assists in development, updating, and implementation of program policies and procedures to assure compliance with County and State regulations and standards.
- Conducts periodic reviews and/or audits of service documentation (e.g., progress notes, assessment and treatment plans, and discharge plans) to ensure operational compliance with County documentation standards.
- Conducts periodic reviews and/or audits of service documentation (e.g., progress notes, assessment and treatment plans, and discharge plans) to ensure operational compliance with County documentation standards.
- Ensures daily operations of the electronic billing record system and IBHIS toward compliance with LAC-DMH documentation standards and practice.
- Provides management oversight for program’s Information Systems Clerk.
- Assists in the development of and provides training to program staff pertaining to quality assurance / improvement related topics.
- Represents agency at LAC-DMH Quality Improvement service provider meetings.
- Supervises Administrative Support Staff to ensure responsibilities are met.
- Functions within the rules and procedures as outlined in applicable contracts, program/ department procedures & manuals and the Drew Employee handbook.
MINIMUM QUALIFICATIONS:
- Minimum of master’s degree in Social Work, Marriage and Family Therapy, or Psychology.
- Possession of a current California mental health practitioner license (e.g. LCSW, LMFT) strongly preferred.
FLSA Status: Regular, Full-time, Non-Exempt
DISCLAIMER: The above information regarding this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties, responsibilities, and qualifications of employees assigned to this job.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.
Pay: $70,640.00 - $81,589.00 per year
Benefits:
- 403(b)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Professional development assistance
- Tuition reimbursement
- Vision insurance
People with a criminal record are encouraged to apply
Application Question(s):
- Can you demonstrate the proven ability to conduct program operational assessments and reviews toward compliance with regulatory standards
Education:
Experience:
- working with LAC-DMH managed care systems: 3 years (Required)
- staff trainer: 2 years (Required)
Language:
License/Certification:
- registration with BBS? (Required)
Ability to Commute:
- Gardena, CA 90248 (Required)
Willingness to travel:
Work Location: In person
